You are viewing a preview of this job. Log in or register to view more details about this job.
**THIS IS A JOB ANNOUNCEMENT ONLY, MUST APPLY ONLINE AT WWW.BRLA.GOV/JOBS**
Job Title:

EMERGENCY COMMUNICATIONS OFFICER

Type of Vacancy:

Open Competitive

 

2 Vacancies

Job Opening No.:

2020439-1

Job Code: 

1942

Work Location:

EMS-OPERATIONS

Starting Salary:

$17.0756 Hourly / $37,293 Annually

Pay Grade:

1201

Special Recruiting Rate:

This classification has a special recruiting rate at Step 3 (Starting Salary $39,564 Annually)

Application Dates:

09/11/2020 - 09/17/2020

Application Times:

Friday 12 Noon - Thursday

 

NOTE:

Applicants using education to qualify for any job MUST attach a copy of their degree or transcript to their application at the time of applying. Applicants applying for any position that requires an official certification MUST attach a copy of that certification at the time of applying. Applicants MAY use experience as a substitution only if the minimum requirements indicates such. Failure to provide documentation of education, licenses, certifications, and courses may result in your application being REJECTED or a lower application score.

 

GENERAL DESCRIPTION

Under the supervision of the Emergency Communications Shift Supervisor or Emergency Communications Assistant Shift Supervisor, performs responsible communications work in the operation of all telecommunications equipment in the 9-1-1 Emergency Communications Center. Work involves the operation of a Computer Aided Dispatch system and may include rendering aid on the telephone in emergency situations. Incumbents are responsible for answering telephone calls from the public, taking complaints, evaluating the need for emergency service assistance, accurately and quickly dispatching the appropriate emergency service personnel, and performing related record keeping tasks. Incumbents exercise independent judgment in accordance with established departmental rules and regulations. Work is reviewed through reports, conferences, and personal observations of goals and objectives attained. Performs other work as requested.

 

MINIMUM REQUIREMENTS

 

EDUCATION AND EXPERIENCE

High school diploma, GED, HiSET, or equivalent certificate of competency.

 

SUBSTITUTIONS

None.

 

CERTIFICATIONS/LICENSES/REGISTRATIONS

(Unless otherwise specified below, must possess at the time of appointment and must be maintained current throughout employment in this classification.)
Must be National Registry of Emergency Medical Technicians (EMT) Basic certified and certified by Louisiana Department of Health and Hospitals, Office of Public Health, Bureau of Emergency Medical Services as an Emergency Medical Technician-Basic or must possess and maintain a valid license to practice practical or registered nursing in the State of Louisiana.

 

OTHER JOB ASPECTS

None.

 

SELECTIVE CERTIFICATION

None.

 

EXAMINATION

Score derived from application grading.

 

APPLICATION NOTE

In your employment application, please include detailed information such as software and equipment used, documents produced, fiscal or legal duties performed, types of customer service provided, decisions made, guidelines followed, supervisory duties, etc. Failure to provide a detailed description of job duties may result in your application being rejected or a lower application score.

Note: For the complete job specification, please visit www.brla.gov/hr.

Career Assessment: Explore career options and take a free career assessment at www.brla.gov/careerguide.