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Case Management Coordinator

NAMI New Orleans seeks a Case Management Coordinator with a Master’s in Social Work,
Sociology, Psychology or Counseling for a full-time position in the Intensive Case Management
program. This position is temporary but may become permanent.

NAMI New Orleans offers hope, help and healing to people with mental illness – and to those
who share their lives – through family support, education and advocacy and quality
psychosocial services. Our work helps individuals live with dignity and independence within the
community, enriching all of our lives.

Job duties include:
 Management of case flow of clients receiving CPST/PSR services.
 Completion of intakes and authorizations for new referrals and assignment to caseloads.
 Tracking client Medicaid eligibility.
 Provide community outreach to mental health centers, group homes, and hospitals and
participate in discharge planning as needed to ensure continuity of care.
 Provision of CPST services to consumers.
 Provide leadership to small team of case managers, assisting with service provision in
employee absences.
 Completion of monthly team report.
 Manage small caseload and document service delivery daily.