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RATE : $62 C2C / 1099
Location : Orlando , FL

Job Description:

 Support JIRA and Confluence administration, including creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards and reports configurations.
 • Lead minor and major JIRA/Confluence upgrades (including communications), schedule and coordinate maintenance, and lead performance tuning/scaling in conjunction with our JIRA hosting partner.
 • Install, manage and administer Jira add-ons, plugins, and extensions.
 • Understand and adapt XML configuration files in regards to JIRA/Rally integration as necessary. 
 • Meet with stakeholders to identify JIRA Project and Confluence needs and implement them as appropriate. 
 • Perform requirements gathering, business process workflows, and process improvement for JIRA/Confluence workflows and processes in place, identifying where functionality can/cannot meet user requests.
 • Conduct training for employees and new hires on JIRA and Confluence regarding how to use the tools, new functionality, etc.
 • Develop and compile training materials based on the department’s needs.
 • Create, maintain and support dashboards and advanced filters for end users reporting capabilities.
 • Establish and execute data stewardship and best practices.
 • Provide User Management and grant user permissions in accordance with role given by the company.
 • Create and maintain detailed technical and user facing documentation.
 • Resolve issues as they arise with JIRA Projects and Confluence in coordination with JIRA hosting partner team.
 • Interact with existing vendors for support and troubleshooting, Working with our JIRA instance hosting provider on necessary upgrades and communications with others on planned outages.
 • Expert level tool administration knowledge on JIRA, and proficiency in Atlassian tool suite.
 • Proficient in understanding and adapting XML (Extensible Markup Language)
 • Experience with hosted environments and remotely co-located systems.
• Basic programming knowledge with an understanding of various Java frameworks
 • Experience installing and updating JIRA plugins using Atlassian SDK is a plus.(.i.e. Rally plugins)
 • Experience as a JIRA Administrator in the past where one has customized JIRA projects with various schemas
 • Proficient in Project Setups, Components, JIRA Reporting, Report Filters and Dashboard creation
 • Excellent problem solving and process implementation skills.