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Job Title:           FAMILY SERVICE WORKER
Type of Vacancy:              Open Competitive
                                               
Job Opening No.:              2020325-1                                                             Job Code:        2306
Work Location:               DHDS-SSO/CSBG Outreach
Starting Annual Salary: $29,261                                                                  Pay Grade:     1120
Application Dates:          05/22/2020 - 05/28/2020                                    Application Times:  Friday 12 Noon - Thursday
NOTE: Applicants using education to qualify for any job MUST attach a copy of their degree or transcript to their application at the time of applying. Applicants applying for any position that requires an official certification MUST attach a copy of that certification at the time of applying. Applicants MAY use experience as a substitution only if the minimum requirements indicates such.
GENERAL DESCRIPTION 
Under the direction of an employee of a higher classification, performs responsible work in providing technical assistance of various kinds to the general public in social service programs. Work also involves disseminating information on available social services, completing eligibility applications, determining applicants' eligibility and participating in outreach programs. Work is performed with independent judgment and interpretation of policies and regulations based on knowledge gained through experience. Performs other work as requested.
MINIMUM REQUIREMENTS
 
EDUCATION AND EXPERIENCE
Bachelor's degree.
SUBSTITUTIONS
None.
CERTIFICATIONS/LICENSES
Position(s) of this classification may require a valid Louisiana driver's license. If license is required, must be maintained throughout employment in this position.
OTHER JOB ASPECTS
Position(s) in this classification may require typing or other computer software skills.
SELECTIVE CERTIFICATION
None.                                                                                                            
EXAMINATION
Professional Series written examination required (may take up to 3 hours from test start time).  Subject areas and other exam preparation information are available at: https://www.brla.gov/261/Examination-Preparation.  Written examinations are available on most Tuesdays, 8:30 – 9:00 am, check-in, Thursdays, *12:00 - 12:30 pm, and Fridays, 8:30 – 9:00 am check-in. Please call Human Resources Recruiting and Examination at 389-3132 to confirm testing dates and times. Test check-in is on a first come-first served basis. There are occasions where the test room is filled to capacity and applicants are asked to return on another day for testing. Picture identification, proof of social security number and a completed online employment application are required for test room admittance. *Where written exam volume is expected to be high, check-in of applicants may begin as early as 11:30 am in order to complete the check-in process prior to the required 12:30 cut-off time.
APPLICATION NOTE
In your employment application, please include detailed information such as software and equipment used, documents produced, fiscal or legal duties performed, types of customer service provided, decisions made, guidelines followed, supervisory duties, etc. Failure to provide an adequate description of your job duties may result in your application being REJECTED.