Case Management Coordinator

NAMI New Orleans seeks a Case Management Coordinator with a Master’s in Social Work,

Sociology, Psychology or Counseling for a full-time position in the Intensive Case Management

program. This position is temporary but may become permanent.

NAMI New Orleans offers hope, help and healing to people with mental illness – and to those

who share their lives – through family support, education and advocacy and quality

psychosocial services. Our work helps individuals live with dignity and independence within the

community, enriching all of our lives.

Job duties include:

 Management of case flow of clients receiving CPST/PSR services.

 Completion of intakes and authorizations for new referrals and assignment to caseloads.

 Tracking client Medicaid eligibility.

 Provide community outreach to mental health centers, group homes, and hospitals and

participate in discharge planning as needed to ensure continuity of care.

 Provision of CPST services to consumers.

 Provide leadership to small team of case managers, assisting with service provision in

employee absences.

 Completion of monthly team report.

 Manage small caseload and document service delivery daily.