Visual Information Specialist (Web Design)
Open & closing dates - 07/30/2019 to 08/13/2019
Service - Excepted
Pay scale & grade - GS 9
Salary - $57,510 to $74,759 per year
Appointment type - Recent Graduates
Work schedule - Full-Time
Locations - 1 vacancy in the following location: Washington, DC
Relocation expenses reimbursed - No
Telework eligible - No
This job is open to
Individuals who have graduated from an accredited educational institute or certificate program within the last 2 years or 6 years for Veterans.
This position is located in the Office of Information Management (OIM), Executive Office (EO), Environment and Natural Resources Division (ENRD), U.S. Department of Justice (DOJ). OIM provides innovative business process automation, data management, enterprise content management, software application, and creative/technical consultative services to ENRD leadership, attorneys, support staff, and other key stakeholders internal/external to the Division.
This is an excepted service appointment under the DOJ Pathways Recent Graduates Program. If this is your first appointment in the Federal service, your pay will be set at Step 1 of the grade for which you are selected.
As a Visual Information Specialist (Web Design) (Recent Graduate), you will serve as a User Experience/User Interface (UX/UI) Designer, utilizing human-centered design and research practices, to support end-user needs and foster continuous design improvements across all digital products and services. Your responsibilities include but are not limited to the following:
- Serve as UX/UI designer, for websites and software applications, in an Agile project management environment.
- Participate in human-centered design, qualitative research methods, and contextual inquiry; gather user requirements/issues users are facing, to ensure optimal user experience is achieved.
- Create and continuously improve upon personas, wireframes, user flows, information architecture, mock-ups, prototypes, UI components, and more (using industry-standard design tools), to illustrate visual designs mapped to user requirements.
- Participate in design critique, data analysis, heuristic review, usability studies, and user acceptance testing, to analyze/translate feedback into actionable user stories and metrics for measuring how well digital products and services are meeting end-user needs.
- Participate in development/evolution of design system, contributing visual design standards and front-end solutions based on UI components, color theory, typography, page templates, and more.
- Create iconography/custom logos and various graphic design pieces (e.g. web content features, infographics, layouts, and data visualizations), to produce compelling visual designs for usage across all media.
- Complete information management Help Desk support inquires as needed (e.g. web content updates, account management, data entry, and more).
- Communicate and collaborate effectively both orally and in writing, briefing technical/non-technical stakeholders, users, and project teams (at all levels of Division) on research findings and design solutions.
Travel Required - Not required
Supervisory status - No
Promotion Potential - 12
Job family (Series)
1084 Visual Information
Conditions Of Employment
You must be a U.S. citizen or national.
You must complete a background investigation to include pre-employment drug testing.
Selective Service Registration is required, as applicable.
You will be required to serve a one year trial period.
You must maintain a bank account for direct deposit of salary.
If you do not submit school transcripts, you will be rated ineligible.
Recent Graduates are on a trial period for the duration of the program. An Individual Development Plan (IDP) must be completed and approved by the supervisor within 45 days of appointment and a mentor must be assigned within 90 days of appointment.
This position MAY be converted to a term or permanent appointment if the following are met: 1) successful completion of at least 1 year of continuous service, 2) completion of at least 40 hours of formal interactive training, and 3) demonstration of successful job performance. A recent graduate converted to a term appointment may be subsequently converted non-competitively into a permanent competitive service position before the term expires.
To be eligible for this Recent Graduate program, one of the following requirements must be met:
Recent graduates must have completed, within the previous two years, a qualifying associate, bachelor, master, professional, doctorate, vocational, or technical degree or certificate from a qualifying educational institution. If you graduated prior to August 2017, you will not be eligible for this position.
Veterans unable to apply within two years of receiving their degree, due to military service obligation, have as much as six years after degree completion to apply.
Note: Current students may apply if they are in the final semester of degree/certificate program. You must include your expected date of graduation on your resume. You must receive your degree prior to appointment. If you are currently a student but cannot provide proof that you expect to graduate by the end of the current semester, you will not meet the program eligibility requirements for the Recent Graduate.
To qualify for this position, you must have one of the following:
A. One year of specialized experience at, or equivalent to, the GS-7 Federal grade level creating web and graphic design solutions using industry-standard design software tools (e.g. Adobe Creative Cloud, Microsoft Office Suite, Axure RP, InVision, UXPin, Sketch).
A master's or equivalent graduate degree or two full years (36 Semester Hours) of progressively higher-level graduate education. Such education demonstrates the knowledge, skills, and abilities necessary to do the work of the position. Areas of studies include: commercial art, fine arts, art history, industrial design, architecture, drafting, interior design, photography, visual communication, or other fields related to the position.
A combination of graduate education and experience that meets 100% of the qualification requirements for this position. (Only graduate education in excess of the first full year may be used in this calculation).
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skill and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
To preview questions, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/10559741.
YOUR RESUME MUST support your responses to the online questionnaire. Failure to provide support may result in an ineligible rating. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.
YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement if you are using experience to meet all or part of the qualification requirements. Please ensure that your resume includes the month and year that you began and ended each position held or that position will not be credited toward meeting the specialized experience requirement.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Only experience and education obtained by the closing date of this announcement will be considered.
All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see https://www.ed.gov/
Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
All documentation must be in English or include an English translation. https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
Veterans Preference: If you are entitled to or claim veteran preference (VP), you should indicate the type of veteran preference (5 or 10 points) you are claiming on your resume. In order to determine your eligibility, you can find additional information at: http://www.opm.gov/policy-data-oversight/veterans-services/vet-guide/
To verify your veteran preference entitlement, submit a copy of the Member Copy 4 of your DD-214; official statement of service from your command if you are currently on active duty; or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that shows your military service was performed under honorable conditions. If you are claiming 10-point preference, you must submit Member Copy 4 of your DD-214 in addition to the supporting documentation required and identified on the reserve side of the SF-15, Application for 10 Point Veteran Preference. If you are claiming 10-point DERIVED PREFERENCE as a relative you must submit Member Copy 4 of the veteran's DD-214 and an SF-15 in addition to the supporting documentation required and identified on the reverse side of the SF-15. If you fail to do so, you will receive consideration as a non-veteran.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: https://www.sss.gov/
How You Will Be Evaluated
Your application will be evaluated and rated under DOJ's Quality Rating and Selection Procedures. Your résumé and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire.
Note - If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If it is determined you meet minimum qualification requirements, your application will then be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. Within these categories, applicants eligible for Veterans' Preference will receive selection priority over non-veteran preference eligibles.
Please Note: Additional candidates may be selected if more positions become available in the Division within 90 days after the HR office issues the selection certificate.
Background checks and security clearance
Security clearance - Other
Drug test required - Yes
Position sensitivity and risk - Non-sensitive (NS)/Low Risk
Trust determination process - Credentialing
Resumé demonstrating relevant experience and dates the experience was obtained (cover letter optional).
Veterans preference documentation, if applicable (DD-214 Member Copy 4; VA Letter).
An unofficial transcript showing degree completion and graduation date is required.
Your online responses to the Occupational Questionnaire.
Do not include the following types of information in your profile or resume:
Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as age, gender, religious affiliation, etc.
Encrypted and digitally signed documents
Your resumé MUST include full employment information such as periods of employment with Month/Year started and ended, title of position(s), and FT or PT. If employment is PT, indicate PT hours worked. If you have Federal employment, you must include the grade of the position(s).
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Benefits for federal employees
Pay and leave
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
You must apply online through USAJOBS. Follow the prompts to register, answer a few questions, and submit all required documents by 11:59 PM (EST) on the closing date to receive consideration.
To verify the status of your application, log into your USAJOBS account https://my.usajobs.gov/Account/Login. All of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/