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Within the Division of Administration and Finance, Financial Services is responsible for all budget and financial activities of East Carolina University and its affiliated Foundations. The mission of Financial Services is to provide for the financial needs of the University and its Foundations in a customer-oriented, friendly environment while assuring the proper stewardship of all fiscal resources. Within the Financial Services Unit, Student Financial Services has two work units: cashier/collections and student accounting. Cashier/collections receives deposits and makes collections on outstanding obligations to ECU, which includes student obligations (tuition, fees, housing, dining, and other related charges) for main campus, BSOM and Continuing Studies and Perkins loans payments. Student Accounting is responsible for billing student accounts, third party vendors, adjustments to student accounts and all student general ledger and financial aid reconciliations. Both offices require strong internal controls and must adhere to IRS, State and University policies and procedures. These transactions are continually subject to audit by Internal Audit, State auditors, Foundation auditors, and IRS auditors.

This position in Student Accounting is responsible for the reconciliation of federal and institutional financial aid on a monthly basis. Responsibilities include extensive knowledge of the various policies and guidelines related to Title IV Financial Aid as well as knowledge of applicable policies of the State, IRS, and University. This position will be responsible for identifying the need for policies and procedures and for the subsequent development of those policies. This position is also responsible for uploading daily bank files (ACH payment and refund) to banks. The position also supports the Billing Accountant and the Student Accounting Supervisor. This position is cross trained to provide customer service to the veteran population as it relates to 3rd party-related services. This position has no supervisory duties.

In accordance with Federal financial aid guidelines:
-Reconcile federal and state financial aid programs (ex. Pell, Alternative Loans, Penn, SMART, Federal Work Study, Perkins, Loans (Parent Plus, Sub/UnSub), UNCIG, NCSEAA Loans and Grants, TEACH, Say Yes, and EARN) on a monthly basis
-Ensure financial aid awards and amounts received by the student reconcile
-Reconcile systems (COD, CFI and ELM)
-Timely follow-up with the Financial Aid Office to clear discrepancies
-Monitor daily receipt of cash for ACH payments and ACH refunds; upload files to the bank on a daily basis
-Reconcile Monthly Department ProCard Statements
-Serves as a backup point of contact for customer service to the veteran population for 3rd party-related services