Required Documents Needed at Time of Application: Resume and copy of unofficial transcripts

Position Summary: The overall purpose of this job is to provide executive support for the Vice President of Student Affairs, and the Student Affairs staff, as we work together to meet students’ needs.  The Student Affairs Division includes Enrollment Services (Admissions, Records, Communication Center, Entrance Testing, Recruitment, Financial Aid), Student Services (Advising, Counseling, Disability Services,  Career Services, Veterans Services, TRIO), New Student Orientation, , site campus administration, Student Conduct, Student Life, leave reporting, event planning and room reservations, and the organization, planning and execution of the college’s graduation ceremonies (twice yearly).

40% Perform and execute administrative duties for Student Affairs. These duties include: processing payroll, including leave forms and leave reports; processing electronic purchase requisitions; scheduling meetings and events; taking minutes from meetings; tracking and refilling inventory; scanning and filing documents; responding to inquiries on the phone, via email and in person; schedule room reservations for departmental meetings/trainings/interviews, etc., process petty cash reimbursements, process travel requests, book flights and process travel claims; coordinate yearly revisions to the online college catalog,  preparing reports and documents using Microsoft Office products; running reports in Argos; order business cards and name tabs for Student Affairs employees; order PSCC apparel for student ambassadors, process catering requests, maintain employee contact information for division. Schedule student meetings with the Dean of Students, background checks for the federal government.

40% Complex planning and coordination to carry out special projects/events such as Graduation Ceremonies, staff retreats and other events.  This planning and coordination includes, but is not limited to the following functions: researching potential venues and contacting venue managers to reserve facilities; processing electronic work orders for set-up; developing the event program; reserving caterers for the events; processing contract payments for venue and caterers; communicating with vendors, such as photographers, regarding event needs; organizing and training volunteers; update the website each semester (graduation pages) communicating via email, telephone and in person with students, family members, and faculty and staff regarding event details.

10% Communicate with students, parents, faculty and staff, and the public via telephone and email regarding college and departmental policies and procedures.

10% Facilitate large departmental mailings. Work with Marketing and Communications, and outside vendors to create and distribute communiques.                                                                                          

·    Associate’s degree from an accredited institution

·    Three or more years of related professional experience.

(Part-time work experience is calculated at 50% credit of full-time work experience)     

·    Administrative assistant experience with increasing levels of responsibility

·   B.S./B.A.

·   Certified Administrative Professional certification (CAP) is a plus as is Microsoft certification in Office or specific applications such as Excel.

·         This position requires a high degree of confidentiality regarding matters of sensitivity.

·         Serves as the “gate keeper” to the Vice President – using diplomacy, firmness while staying accommodating and professional.

·         Must be able to adapt to and master new technologies.

·         Mail merge – letters/envelopes/labels

·         Must be able to accurately type 40 wpm.

·         Must be able to use the following Microsoft Office programs:  Word, Excel, PowerPoint, and Outlook.

·         Must be able to use Self-Service and Internet Native Banner (student database).

·         Must be able to operate and instruct others on how to use a fax machine.

·         Must be able to operate and instruct others on how to use a high-functioning photo copier/scanner.

·         Must be able to show attention to detail

·         Must be able to use R25LIVE room reservations/scheduling software.

·         Must be able to track a budget using Microsoft Excel.

·         Must be able to use a calculator.

·         Must be able to write grammatically correct communiqués such as email messages, meeting minutes, and letters.

·         Must be able to operate a multi-line telephone.

·         Must be able to conduct internet research.

·         Must be able to alphabetize.

·         Must be able to maintain electronic and paper files.

·         Must be able to independently prioritize work.

·         Must be able to maintain multiple calendars and schedules.

·         Must be able to complete work with multiple distractions and interruptions.

·         Must be able to communicate clearly and effectively with students, faculty, staff, and members of the community.

·         Must be able to diffuse situations with angry constituents.

·         Must be able to take accurate messages.

·         Must be knowledgeable about FERPA (Family Educational Rights and Privacy Act) regulations.

·         Must be knowledgeable about college Admissions and Records policies.

Must be able to maintain strict confidentiality about student and employee situations.

Pay Rate: $33,070 - $40,480.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.

A summary of our benefits can be found on online: at http://www.pstcc.edu/hr/benefits. 

Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application and resume. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed. 

Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer