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Hospitality Operations Manager- Entry-level Manager - Chicago

White Lodging hires into direct placement management opportunities across the country in premium branded hotels.

The primary roles we are looking to fill are:
Front Desk Manager/Supervisor
Housekeeping Manager/Supervisor
Restaurant Manager/Supervisor
Banquet Captain/Manager/Supervisor
Sales Coordinator/Manager
Event Operations Manager/Supervisor- this role is the stepping stone into Event Managers and trains new managers on tasks of "on-the-floor" Event Management.

Operations Managers are responsible for supervision, audit, and control of one of the following departments: Front Desk, Restaurant, Banquets and Housekeeping.

Locations: various cities in the US
Austin
Chicago
Denver
Indianapolis
Louisville
Milwaukee
Merrillville
Omaha
Richmond
and various Florida locations

EXPERIENCE DESIRED:
  • 1 year hotel or food & beverage experience, preferably in leadership role.
  • Computer literacy and financial management a must- Micros and other hotel operating system knowledge is a plus
  • Able to effectively deal with internal and external customers,
  • Knowledge of general hotel operations,
  • Command of the English language both written and verbal.

SKILLS:
  • Knowledge of various food-service styles (plated, buffet, French, Russian, Table-Side, Butler Service) for Food & Beverage Roles
  • Solid Microsoft Office applications, administrative, math, accounting, and supervisory skills required.
  • Previous supervisory experience preferred
  • Ability to satisfactorily communicate in English with Guests, Management, Staff and co-workers to their understanding
  • Ability to provide legible, written communication
  • Knowledge of effective office organizational practices
  • Ability to maintain strict confidentiality
  • Proven computer, administrative, math, accounting, and supervisory skills. Experience working with a variety of commercial food service equipment
  • Ability to deal effectively with customers and other company personnel. Ability to speak effectively before groups of customers, guests or employees.
  • Ability to solve practical problems and deal with a variety of concrete variable in situations where only limited standardization exists

EDUCATION/EXPERIENCE:
  • Previous service/leadership experience required
  • High School Degree/ GED; College degree in Hospitality, Culinary, Communication or Sales preferred
COMPETENCIES
  • Analysis Skills
  • Judgement / Decision Making
  • Strategic Skills
  • Integrity
  • Resourcefulness
  • Self-Awareness
  • Team Building
  • Assertiveness
  • Goal Setting
  • Communication (written/oral)
  • Accountability
Benefits
You will be eligible for a full range of benefits including: White Lodging’s 401(k) Savings plan, medical, dental, and vision coverage (these plans are contributory), short-term and long-term disability coverage, and life insurance. You will be eligible to participate in our medical/vision and dental plans the first of the month following your date of hire and the 401(k) plan upon your one-year anniversary.