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Salesforce Admin Fresher

  • Create and manage users, profiles, roles and permission sets in Salesforce
  • Customize fields, page layouts, record types, reports and dashboards
  • Develop reports, dashboards, and processes to continuously monitor data quality and integrity
  • Assist in data import/export/updates, system customization
  • Provide day to day end user support and assist users with best practices to improve and increase their knowledge of Salesforce.com
  • Assist with training end users on the use of Salesforce.com
  • Maintain data and system security and integrity in Salesforce
  • Create training and user documentation, and maintain ongoing documentation processes as business needs evolve or features are added
  • Troubleshoot Salesforce issues and escalate as needed
  • Create training and user documentation, and maintain ongoing documentation processes as business needs evolve or features are added