EMS Provider
JOB SUMMARY:
EMS Provider is responsible for the safety of guests/associates in all pools, hot tubs, slides, attractions, and interactive features in the indoor and outdoor waterpark areas as well as other resort areas while on duty; applying life saving skills and first aid to any guest/associate who is in need.
ESSENTIAL DUTIES & FUNCTIONS:
Understand completely all policies, procedures, standards, specifications, safety guidelines and training programs for all waterpark venues.
Apply life saving skills and first aid to any guest/associate who is in need quickly.
Maintain the high standards set forth by the National Aquatics Safety Company and the Kalahari safety procedures through leading by example and supporting all staff members.
Ensure that all guests feel welcome and safe and are given responsive, friendly, and courteous service at all times.
Fully understand and comply with all Federal, State, County and Municipal regulations that pertain to health, safety and labor requirements of waterpark outlets/venues, associates and guests.
Participate in Daily Promise shift meetings and when needed conduct in-service meetings as regulated by NASCO.
Make sure all incident and rescue reports are filled out properly and that all guest injuries are checked on with the proper Kalahari protocol.
Ensure lifeguard rotations are moving properly.
Do follow up checks with any injured guest and give them something (such as a flower, balloon, candy) to make them feel comfortable
Stock all first aid kits throughout the resort.
Work all schedules set forth, no changes can be made without first notifying the Waterpark Manager or scheduling supervisor.
When an emergency requires calling 911, follow Emergency Action Plan, which includes the contacting of the Manager-on-Duty and the Waterpark Manager or Assistant Waterpark Manager.
All emergency equipment should be tested prior to each shift and documented as well as all supplies need to be in place at the first aid station.
Maintain that each lifeguard is practicing the 15-second scan times, and that their rescue packs are stocked accordingly.
Check locker rooms, first aid and break rooms frequently for a clean and safe environment.
When applicable, ensure that the infectious debris is removed appropriately.
Periodically check in with desk staff.
Assist with daily startup and closure procedures of water park attractions, indoor and outdoor, including trash removal, towel collection, equipment, tubes, and lost and found, and park cleanliness.
Check towers every 20 minutes.
Assist with guest complaints and problems and advise supervisors/managers when needed.
Keep daily log books up to date and review clipboard for staffing levels.
Report all incidents and accidents to the Waterpark Manager-on-Duty
Keep an open line of communication with all departments and keep them posted on what is happening in the department.
Location
Kalahari Wisconsin Dells-DELLS
Position Type
Varies